Shipping policy

Shipping Policy 

At Missy Lash, we aim to process and ship your order as quickly and smoothly as possible. Please review our shipping policy below before placing an order.

 

📦 Order Processing Time

• All orders are processed within 24 hours.
• During product launches, promotions, or peak periods, processing times may be slightly longer.

 

🚚 Shipping Rates & Delivery Times (According to Australian Post) 

 

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

  Shipping fees are calculated at checkout 

   
  📍 Tracking Information

• Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
• Please allow up to 24 hours for tracking updates to appear.

 

🏠 Incorrect Address

 

• Please ensure your shipping address is correct at checkout.
• Missy Lash is not responsible for orders delivered to an incorrect address provided by the customer.
• If an order is returned to us due to an incorrect address, reshipping fees may apply.

📦 Lost or Delayed Packages

• If your parcel is delayed, please contact the courier first using your tracking number.
• If your order is marked as delivered but not received, please contact us within 7 days so we can assist.
• Missy Lash is not liable for lost or stolen packages once delivery is confirmed.

💌 Contact Us

 

If you have any questions regarding shipping, please contact us at:

support@missylash.com.au